Product in new and unused condition (with original, sealed packaging) may be returned for up to 90 days following the original purchase date.
Returns that are received with original packaging within 30 days from the original purchase date will be refunded to the credit card or other original form of payment. This includes items that have been worn or tried on.
Returns received 30 - 90 days from the original purchase date will be refunded as a store credit in the form of an online coupon code to be used at check-out on our website. Store credits expire one year from the date of issue. To apply store credit towards a new purchase simply apply the coupon code during checkout on website.
Purchases made with a store credit can only be refunded as a store credit.
WHAT IF IT'S BEEN OPENED OR TRIED ON?
Products that have been opened, worn or tried on, must have the original packaging to be returned and will only be accepted within 30 days from the receipt of purchase for a refund.
WHAT IF AN ITEM IS DEFECTIVE, DAMAGED OR NOT RIGHT?
Your satisfaction is our priority. If your order is not right, contact us so we can fix the issue at our expense. Did you order the wrong size or color? Contact us to coordinate your exchange OR visit our return portal here to get a FREE postage-paid label to return the unwanted item AND go back online to order the item you need.
HOW TO RETURN...
Step 1: Get a Return Number. Visit our return portal here to get a return number OR contact our Customer Service Department.
Phone Toll Free: 855-363-4980
(MON-FRI 9 AM -5:30 PM EST)
or contact us using our live chat tool
Step 2: Once you obtain a Return Number, note it on the outside and inside of your package and return it to:
ForYourLegs.com, Attn: Returns/Exchanges
1840 Enterprise Dr, Rochester Hills, MI 48309
If you would prefer to utilize a prepaid shipping label, visit our return portal here. There is a $6.95 charge to use our prepaid return shipping label.
If you choose to ship it via other means, please be sure to use a traceable, insured method and obtain a tracking number to ensure its safe return to us. Return shipping charges are the responsibility of the customer. Most returns are processed within 2-3 weeks upon mailing.
Note: Orders are eligible for a return upon shipment from our warehouse. Returns received without prior authorization will be charged a 20% restocking fee and/or may be refused at our discretion. We reserve the right to refuse returns at our discretion. Some product warranties are available through the manufacturer, and we may direct you to their warranty department for assistance. Items marked Final Sale on our website or Non-Returnable on your order confirmation may not be returned or exchanged. Snags, runs and holes can develop in the product over time, as with similar products. These occurrences will not be considered defects and will not qualify for a return or exchange. Refunds may take 4-10 business days to post to your account after processed. For more information regarding credits to your account, please contact your card issuer or payment processor.
This policy is subject to change without notice.